Privacy Policy for Witvo Point of Sale (POS) App

Last Updated: August 26, 2025

1. Introduction

Welcome to Witvo POS. This Privacy Policy explains how Witvo Technologies Pvt Ltd. ("Witvo," "we," "us," or "our") collects, uses, discloses, and protects your information when you use our Witvo Point of Sale (POS) application ("App"). [13] By using the App, you agree to the collection and use of information in accordance with this policy. [7]

2. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: This includes your name, email address, phone number, and business name when you register for an account. [18]
• Transactional Data: We collect data related to sales, purchases, and other transactions you process through the App. This includes product details, prices, and payment methods.
• Inventory Data: Information about your products, stock levels, suppliers, and other inventory-related details.
• Customer Information: If you use customer management features, we may store information about your customers that you provide, such as their names and contact details.
• Device and Usage Information: We may collect information about the device you use to access our App, including IP address, operating system, and usage statistics. [7]

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our Service. [7]
• To manage your account and provide you with customer support.
• To process your transactions and manage your business operations.
• To improve our App and develop new features.
• To communicate with you about updates, offers, and other information related to our services.
• To comply with legal obligations and prevent fraudulent activities.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing and data analytics. [19] These providers are obligated not to disclose or use your information for any other purpose. [7]
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security

The security of your data is important to us. We use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security as no method of transmission over the Internet is 100% secure. [18]

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access: You have the right to request copies of your personal data. [5]
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. [5]
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions. [5]
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions. [5]
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. [5]

If you wish to exercise any of these rights, please contact us.

8. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. [18]

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. [13]